Privacy Policy

Welcome to Damiani’s Comfort Design. We understand that online privacy is important to users of Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Damiani’s Comfort Design (collectively, “Services”) (“Authorized Customers”).

“Personally Identifiable Information”
Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.

What organizations are collecting the information?
In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfil buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information be shared?
Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Damiani’s Comfort Design is securely stored and is not accessible to third parties or employees of Damiani’s Comfort Design except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at Damiani’s Comfort Design, 626 Isom Road, San Antonio, TX 78216.

Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off.

How does Damiani’s Comfort Design, Inc use login information?
Damiani’s Comfort Design, Inc uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
Damiani’s Comfort Design, Inc has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at comfortdesign@satx.rr.com.

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links:
https://www.comfortdesigntexas.com contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

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What To Expect

Feel the Difference

Satisfaction Guaranteed

Our family-owned and -operated company puts precise,
quality work first.

Upfront
Pricing

No surprises, no tricks, and you
don’t pay a dime until you’re
100% satisfied.

Trained
Technicians

Our background-checked Home Comfort Heroes are trained, equipped, and ready to serve.

Extended
Warranties

Quality parts and quality work mean you’ll be satisfied for the long term ― or we’ll make it right.

Commitment
to Community

It’s a privilege to serve our neighbors and friends. We’re focused on you.

Easy
Financing

Don’t let your budget stand in the way of comfort. Our plans keep you and your wallet comfortable.

Satisfaction Guaranteed

Our family-owned and -operated company puts precise, quality work first.

Upfront
Pricing

No surprises, no tricks, and you don’t pay a dime until you’re 100% satisfied.

Trained
Technicians

Our background-checked Home Comfort Heroes are trained, equipped, and ready to serve.

Extended
Warranties

Quality parts and quality work mean you’ll be satisfied for the long term ― or we’ll make it right.

Commitment to Community

It’s a privilege to serve our neighbors and friends. We’re focused on you.

Easy
Financing

Don’t let your budget stand in the way of comfort. Our plans keep you and your wallet comfortable.

Don’t take our word for it

See What Your Neighbors Are Saying

Excellent Service and Fair Prices

Our family has had a service contract with Damiani’s for over 16 years. They check, test, tweak the HVAC so it performs efficiently. The office staff is v...
Garrett Dettling

Helpful and Professional

Lee was very helpful in answering all my questions. He was very professional and did a great job 😊. Lee even set my thermostat to automatically turn on and off on...
Gilbert Perez

You Will Not Be Disappointed

We would highly recommend Damiani’s Comfort Design for anyone that has a problem with their air conditioning or heating system. They provide quality service at...
Anthony Cola

A Company That Cares About the Customer

I had my complete system changed out last month and I couldn’t be happier with the results. My bill is already lower than last month and last year. ...
Bejanmin Connell

Damiani’s Comfort Design Got Us Taken Care Of In 2 Hours

Our heater went out in our office on one of the coldest days and Damiani’s Comfort Design got us taken ...
Darla Potter Pundt

Damiani’s Comfort Design Are Always Courteous,
Professional And Reliable

I have had my service & maintenance contract with Damiani’s Comfort Design for ...
Victor Pisano

Have Been A Customer For Over 10 Years

Technicians are very competent and all work is first class. Have been a customer for over 10 years!!!
Pat Shannon

Damiani’s Comfort Design Are Absolutely Amazing

Damiani’s Comfort Design installed a Guardian Air REME in my up and downstairs systems and they are absolutely amazing! Not only were the ...
Jennifer Tavcar Gemperle
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